Fastnet Sucks ?

Several days ago I got a headache because of Fastnet (ISP from Firstmedia - Lippo Group). About 3 days I found problem with fastnet , can not connect to the Internet at all.I try to contact the customer service, whew ... We give try for more than 4 hours (from 8 pm to 12 at midnight, even on the morning & afternoon I also tried to contact the customer service), I just can hear "Sorry, all of our customer service, currently is serving other customers, you are still in the queue .. ". Something like that. However, we keep try and try, it connected to the number, but no one pick up the call. It really ridiculous I was trying for 12 hoursand still in the queue? Maybe all of Fastnet's Customer Service are sleeping? I really upset, actually 2 day before I just recommend fastnet to one of local newspaper (Koran Tempo), but now ?? GGrrrrhhh

I give another try at next morning, at 5 am in the morning, after waiting several minutes in the queue eventually .. finally, somebody pick up my call. When we ask to the Customer Service how many person that they have to pick up the call, he answered 9 peoples at night and about 50 peoples in the daytime. When I inform about my problem, he said all of their networks are under the maintenance. "What ??? 3 days for maintenance ?", but they said only for 1 day. Finally I found that the problem caused by Fastnet billing system, because I just paid the billing several days ago. The problem occurs because they suddenly disconnect all their customers that have outstanding payment, no matter how long the bad debt is.

But the point that I want to mention here is, it is very... very.... verrryyyyy difficult to call Fastnet Customer Service. Better if you choose "English" for your language options, you'll get worse when you choose "Bahasa Indonesia". But for the services itself, fastnet quite reliable and fast and the cheapest ISP in Indonesia.

I hope Fastnet can improve their Customer Service.
Have a nice day...
-Uniquely Indonesia-

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Kampung Daun (Bandung)

For those who love to have culinary tour, there is an interesting places to visit, it located at Bandung (West Java), its name is Kampung Daun. The location at Jl Sersan Bajuri KM 47 No. 88. Near to Lembang, same direction with Sapu Lidi resto and the Peak cafe.


The place is beautiful and comfort, it has little forest, with cool air, water flow from the waterfall to the river near it, very nice ambiance. Eating are will be in 'saung' (traditional gazebo) sitting without any chair, like Japanese tradition. There are various models with different capacity of people for each 'saung'. The meal provided are vary from Indonesian traditional food to western.


While waiting for your order you may enjoy the village atmosphere. Greens are everywhere. It seems that you're inside a jungle. You may listen to the sound of nature, so relaxing. You can found a waterfall with beautiful sound of water splash to the rock.

Better if you came here at afternoon, just before the sunset. You will found the hanging lanterns and candles on the ground. It makes your dinner more romantic.




To make reservation or ask for more detail, please contact directly to their phone numbers: 022-2787915, 2784572, 2784573.

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